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Global Program Manager

Responsibilities:

  • • Accountable for a cellphone EMS project in its entirety and responsible for the program until End Of Life.
  • • Lead the project by supervising/monitoring the project and analyze results and take actions to secure that the agreed project goals will be fulfilled.
  • • Acts as the requestor of the project, by completing/submitting the Assignment Specification.
  • • Responsible for one or more projects on a global basis that are interrelated from the perspective of customer, technology and or product platform and provides guidance, direction and support to the project managers assigned to these projects.
  • • Primary focus is on the project coordination, structuring, profitability and customer contract requirement fulfillment.
  • • Provide responsibility towards the business process of the project
  • • Setup the project organization structure (QPM, OPM, MPM, LPM, APM, RPM, PVM and DPM for ODM projects), the reporting and communication processes and agree upon FPLC Gates.
  • • Follow the project’s economical and financial issues as set out in the project and within FlexMobile.
  • • Review FPLC Gate and Functional Checkpoint passage decisions as applicable and propose gate decision to the senior management.
  • • Act as Management Representative at Customer negotiations, steering group meetings.
  • • Ensure the Time-to-Market (TTM) by following the Flextronics Product Life Cycle (FPLC) and use applicable processes.
  • • Negotiate resources and set up contract with the resource owners.
  • • Review and approve FPLC Gate and Functional Checkpoint passage decisions as applicable.
  • • Ensure RoHS & WEEE compliance with the support of the Quality and Materials Program Manager.
  • • Document all top-level project results for site and ePSR’s. Detailed project progress and result will be documented by all QPM, DPM, MPM… and approved/reviewed by the GPM.
  • • Considered global project legal aspects in regards to resources, business, contracts, etc.
  • • Investigate additional sales opportunities within the project, new opportunities and cross-selling.
  • • Work with the After Market Service PM, to ensure sufficient component and spare part availability for the time after EOM, according to the customer contract.

Requirements:

  • • Have comprehensive knowledge and understanding of all aspects of the Flextronics Product Life Cycle process, including, policies, procedures and tools.
  • • Strong working knowledge of the Flextronics project management methodology, procedures, practices & controls (e.g. PMBOK® Nine knowledge areas, Integration Management, Scope Management, Risk Management, Cost Management, Human Resource Management, Quality Management, Communications Management, Schedule Management, Procurement Management etc.)
  • • Working knowledge in project management supporting software tools
  • • Strong knowledge and proficiency in Flextronics problem solving processes and techniques
  • • Ability to interface and communicate with different levels of the organization
  • • Strong communication skills (verbally, listening and writing)
  • • Well organized & disciplined, good attention to detail, sets priorities and manages time effectively
  • • Excellent interpersonal skills (e.g.. coaching, motivating, Conflict management)
  • • Demonstrates sound leadership capabilities in line with the ten Flextronics Leadership traits.
  • • Strong Business acumen and a complete understanding of the Flextronics Business model
  • • Comprehensive understanding of Manufacturing Operations including Supply Chain, Quality, Manufacturing e.t.c.
  • • Be able to manage though influence
  • • Have a clear understanding of Global Best practices
  • • Be conversant and have a good working knowledge of Lean/Six Sigma
  • • Ability to interpret financial statements and understand the Business KOI’s and their drivers.
  • • Competent in contract negotiation and service level agreement development
  • • Comprehensive Understanding of the contents of the contracts or service agreements
  • • Demonstrates resourcefulness, creativity, flexibility and a Relentless drive to ensure business success
  • • Committed to driving a Culture of Continuous Improvement
  • • Passionate Customer Service Orientation
  • • Strong team building & leadership skills with the ability to build commitment and intense collaboration within the team
  • • Knowledge on GSM/GPRS/EDGE/WCDMA systems necessary.
  • • Experience with delivering a handset or other wireless communication products

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